Simplified Torbay Recycling Centre lockdown system from Monday

Customers no longer have to park and wait at Goodrington before being allowed to drive to the tip

Torbay Council has simplified the way Torbay Household Waste and Recycling Centre (HWRC) is operating during lockdown.

When the tip reopened there was a complicated system where the public had to part at Quay West before being allowed to drive to the recycling centre off the ring road in Paignton at at Tor Park Road.
Appointments still need to be pre-booked, but the council and TOR2 are cutting out the middle stage.

From Monday (June 1) customers still need to book a time slot by phone but now can drive straight to Tor Park Road rather than having to wait at Quay West Car Park.

Anybody who turns up without a pre-booked appointment will be turned away, so it is essential to book. It is currently a Monday to Friday service.

Social distancing will still need to be maintained at all times for both the safety of the staff and the residents using the tip.

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Councillor Mike Morey Cabinet Member for Infrastructure, Environment and Culture said: “Since we reopened the Recycling Centre two weeks ago, the system has worked well but we wanted to streamline the process so we hope this new system will be even more efficient.

“Please remember that just because this and some other services have reopened, this does not mean that COVID-19 has gone away. Everyone will still need to maintain social distancing, so while you can book a slot and take your waste and recycling there, you will still need to be careful.

“Please also respect staff at the HWRC by keeping your distance and no more than two people per vehicle. You will need to dispose of your own waste and please stay two metres away from others at all times.”

New process for booking a slot

1. Book a time slot by calling 01803 208777.
2. Drive on to the recycling centre as advised by the member of staff – only 2 people allowed per car and you must dispose of your own waste.

Please arrive as close to the time you booked as possible to avoid unnecessary queuing on the highway.

Social distancing rules

The Council said: "Please remember that visiting the HWRC during these times will be very different to what you are used to. As well as needing to book before you visit, please observe the following rules"

• No more than two people per vehicle
• Stay two metres apart
• You will need to dispose of your own waste at the HWRC
• Please respect our staff and keep distance
• No trailers are allowed
• Vans should only bring the same quantity as would fit in a family car.

For Bulky Waste collections call 01803 701316.