InnSpire expands into Latin America through strategic partnership with Nimbus Networks
by Vicky KarantzavelouAward-winning guest experience provider InnSpire joins forces with Nimbus Networks to complete successful installation for first four Latin American hotel clients in Peru.
MEXICO CITY - InnSpire, provider of a comprehensive technology suite that helps drive a seamless, world-class guest experience for some of the world's most iconic hotels and brands, has completed the company's first foray into the Latin American market through a strategic partnership with leading telecommunications specialist, Nimbus Networks.
The new regional reseller/distributor partnership has already resulted in Nimbus Network's installation of InnSpire's suite of networking and guest-facing technology in four hotel properties in Peru, which include the AC CostaVerde in Lima, the Aloft Miraflores, Westin Miraflores, and the Casa Andina Premium San Isidro.
Grupo Libertador, owner of three of the four Peruvian-based properties that implemented the InnSpire solution in late 2018, cited the company's innovation, as well as Nimbus' solid reputation in the Latin America market as primary reasons for their decision. Juan Carlos Vega, Corporate IT Chief of Operations at Grupo Libertador, stated, "As the region's most important operator of Marriott properties, and the largest hotel chain in PerĂº, we seek to always be at the forefront of good service offered to our customers. With this in mind, we set out to offer a good variety of entertainment services, as well as new ways to communicate with our guests -all depending on providers that we know we can trust."
In addition to the successful installations at the first four Peruvian hotels, Nimbus Networks and InnSpire have plans in place to continue their expansion initiatives in the region to include properties in additional countries, with a special focus on Mexico, Argentina, and Chile.
"When InnSpire considered entering the Latin American market, we knew that it was essential to select a partner with a reputation for excellent service, with wide distribution across multiple countries with different cultures and languages," said Dominic A. Locascio, President, Americas, at InnSpire. "We found that partner and more in Nimbus. Not only do they have a sterling reputation for customer support, they have hundreds of customers across the region with multiple offices in key countries. I am so pleased to work with them and, clearly, it has already borne significant fruit. We look forward to continuing to work and grow with Nimbus for years to come."
"We chose InnSpire as a partner based on the flexibility of their solution, and their innovative approach to technology," said Ernesto Romero, CEO of Nimbus Networks. "Their organization has been very easy to work with and offered us best-in-class support as we move forward with adding this technology to our portfolio."
InnSpire and Nimbus Networks formed this partnership out of a joint need within Latin American hotels for high-end TV entertainment and in-room sales options. As part of this exclusive agreement, InnSpire will work to train Nimbus Networks' personnel to ensure an efficient installation process, while Nimbus will provide direct support to its hotel customers.